Internship Reference: DLHT05
Company Introduction:
This international luxury hotel is located in the city center, within walking distance to the subway station, train station, Russian Street, Dalian local restaurants and Food Street. The subway station provides reliable transportation to the airport within 35 minutes. With spacious and well equipped guestrooms, the hotel offers “in the know” authentic experience to visit the scenic Dalian seaside and fishing village where you can enjoy fresh air and local seafood delicacies, making it a perfect place to stay for the families, business guests and meetings.
Internship Position:
Front Office Internship
Internship Description:
- Plan and co-ordinate the provision of friendly, efficient services to all guests
- Plan and co-ordinate all promotional activities targeting guests
- Trace relevant statistics/ guest profile for preference
- Assist with check-ins/check-outs
- Greet guests upon arrival
- Assist with translations (information; guest directory; menus etc)
- Provide feedback from Japanese Guests to Front Office Manager for action
Requirements:
Bachelor’s Degree in Hotel Management, Tourism Management or a related field is required.
This job requires the ability to perform the following:
- Excellent interpersonal and intrapersonal communication skills
- Excellent command of English is a must
- Japanese or Korean is a plus
- Be willing to provide good service to the guests
- Problem solving, reading, motivation, organisational and training abilities
- Food & beverage service experience is preferred
- For face to face guest service experience, Opera system ability  is preferred
- At times required to work nights, weekends and/or holidays
Internship Reference: DLHT03
Company Description
This hotel is owned by one of the world’s fastest growing hotel companies, who encompass 55 hotels in 18 countries across multiple brands. The hotel group is pursuing an aggressive expansion strategy with nearly 40 new hotels currently under development.
Their Dalian hotel offers 420 spacious and tastefully appointed rooms and is conveniently located in the financial hub of Dalian city. Dalian has a long history as an international seaport with an eclectic mix of colonial and modern Chinese architecture easily making it one of the most attractive cities in China. Only steps away from high-end shopping centres and major office buildings, this five-star hotel is perfect for both business and leisure guests. The hotel has won awards from Business Traveller China and Ctrip.com, making the hotel a true Dalian landmark.
Internship Position
Food and Beverage (F&B) Internship
Internship Description
- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Transmits to his/her superior any difficulties, guest comments, complaints and other relevant information
- Works in team with the other employees
- Attends and participates in briefings and other meetings as scheduled
- Food and beverage stock is stored in relation to hotel procedures
Requirements
- Candidates with a major in Hospitality Management are preferred
- Candidates need to have strong spoken English or Japanese ability
- Previous experience in hotel industry is a plus
- Good communication skills and team spirit
Desirable attributes:
- Positive
- Friendly
- Helpful
- Hardworking
- Self-motivated
- Courteous
Internship Reference: DLHT02
Company Description
This hotel is owned by one of the world’s fastest growing hotel companies, who encompass 55 hotels in 18 countries across multiple brands. The hotel group is pursuing an aggressive expansion strategy with nearly 40 new hotels currently under development.
Their Dalian hotel offers 420 spacious and tastefully appointed rooms and is conveniently located in the financial hub of Dalian city. Dalian has a long history as an international seaport with an eclectic mix of colonial and modern Chinese architecture easily making it one of the most attractive cities in China. Only steps away from high-end shopping centres and major office buildings, this five-star hotel is perfect for both business and leisure guests. The hotel has won awards from Business Traveller China and Ctrip.com, making the hotel a true Dalian landmark.
Internship Position
Service Center Agent
Internship Description
- Record and process reservations made by phone or mail
- Process amendments to reservations such as extensions, early departures, etc
- Inform Managers of current and future occupancy rates
- Handling enquiries and phone calls
- Set up morning calls
Requirements
- Candidates with a major in Hospitality Management are preferred
- Candidates need to have strong spoken English or Japanese ability
- Previous experience in hotel industry is a plus
- Good communication skills and team spirit
Desirable attributes:
- Positive
- Friendly
- Helpful
- Hardworking
- Self-motivated
- Courteous
Internship Reference: CDHT10
Company introduction:
This 5 star hotel has recently been awarded as one of “China’s Top 100 Hotels”. It is located right in the heart of Chengdu, close to public transport and a mere 40 minutes from the airport. The hotel offers 402 guest rooms, including impressive Premier and Club rooms as well as beautiful suites. In their four restaurants they serve Chinese, Japanese and International Cuisine. Guests can relax in various lounges or use the hotel´s many leisure time facilities. The hotel is also well-known for hosting big events and conferences.
Number of Staff: 450
Internship Position:
Food and Beverage (F&B) Internship
Internship Description:
- Supporting the F&B team with daily tasks and routines
- Welcome guests and assist them with their needs
- Bring in your personal ideas for improvement of the service quality
Requirements:
- Â University student
- Â Major in Hotel/Tourism Management/Hospitality/Gastronomy or related fields
- Â Related work experience a plus
- Â English Speaker
- Â Any other European language (e.g. German, French, Spanish etc.) is a plus
- Â Basic knowledge of Chinese is a plus
- Â Outgoing and communicative
- Â Able to work independently
- Â Team-player
- Â Very good understanding of Western service mentality
- Â High motivation to get hands-on experience
- Â Willingness to work at weekends and evenings
-  Good understanding of customer’s needs in luxury brand industry
- Â Enjoy working in a Western-Chinese Team
Internship Reference: DLBS27
Company Introduction:
The company was founded in Shanghai. Its main business is German food and beverage; it focuses on restaurant management in Chinese University campuses and on famous scenic spots and tourism sites. The company implements a German catering concept and is committed to becoming the biggest chain of coffee & Western-style food catering in Chinese Universities and famous tourism sites in Dalian. Currently, projects carried out in Dalian include locations such as Dalian Forest Zoo, Fisherman’s Wharf Area, Xinghai Square and Little Venice.
Internship Position:
Marketing Assistant
Internship Description:
- Responsible for assisting in designing activities for club members and helping Technical Department to conduct them
- Responsible for helping to monitor Retail system plan for club Members
- Responsible for collecting and organizing photos after activities
- Evaluate  the  profit of activities, provide reports for management
- Responsible for supervising the progress of activities and keeping management informed on occurring difficulties
- Responsible for collecting and saving material  for follow-up activities
- Complete various assisting work assigned by supervisor
Requirements:
- Preferred: major related to Marketing, Business, Advertising, Graphic Design, (Business) Communication
- Intermediate level of Mandarin required
- Intermediate level of English or German required
Internship Reference: CDHT09
Company Introduction:
This Hotel belongs to the most successful and internationally performing companies in it’s industry. With more than 3000 Hotels and Resorts worldwide, this 5-Star Hotel Group aims to provide it’s guests the highest facility and quality standards possible. This particular Hotel predominantly serves international business customers and therefore, it provides a high-premium service that goes above and beyond the industry standard.
The Hotel holds over 350 rooms including suites, lounge areas, as well as a variety of local and international restaurants. The customer’s well-being is of utmost importance, which is why facilities such a gym, 24-hour pool and spa are provided as well. Furthermore, a 1200 square meter conference room enables events to take place as well.
Internship Position:
Front Office (FO)
Internship Description:
- Support the Front Office on it’s daily tasks
- Welcome guests and assist them according to their needs
- Assist with the Check-out process
- Answer the phone, correspond with clients
- Consult the guest in all matters
- Provide information about the Hotel services and facilities
- Assign the guest to their room
- Take care of the guest registration and check- in
- Additional benefits: the intern will be allowed to stay in a room of the Hotel during his internship and will be granted access to all it’s facilities and services
Requirements:
- Hospitality/ Gastronomy/ Tourism or related major preferred
- Previous work experience in the industry is a plus
- Able to work in an international team
- Comfortable dealing with guests
- Motivated and open-minded personality
- Excellent communication skills in English
- Other European languages are a plus as well
- High level of service and customer orientation
- Professional working attitude
Internship Reference: CDHT08
Company Introduction:
This Hotel belongs to the most successful and internationally performing companies in it´s industry. With more than 3000 Hotels and Resorts worldwide, this 5-Star Hotel Group aims to provide it´s guests the highest facility and quality standards possible. This particular Hotel predominantly serves international business customers and therefore, it provides a high-premium service that goes above and beyond the industry standard.
The Hotel holds over 350 rooms including suits, lounge areas, as well as a variety of local and international restaurants. The customers well-being is of utmost importance, which is why facilities such as a gym, 24-hour pool and spa are provided as well. Furthermore a 1200 square meter conference room enables events to take place as well.
Internship Position:
Food and Beverage (F&B)
Internship Description:
- Supporting the F&B in their daily routine
- Preparing dishes and beverages for customers
- Learn how to cook world-famous Sichuan cuisine from expert chefs
- Welcome guests and assist them according to their needs
- Incorporate the personal experience into the field of responsibilities
- Additional benefits: the intern will be allowed to stay in a room of the Hotel during his internship and will be granted access to all it´s facilities and services
Requirements:
- Hospitality/ Gastronomy/ Tourism or related major preferred
- Experience in the Food and Beverage industry is a plus
- Able to work in an international team
- Able to work independently
- Motivated and open-minded personality
- Excellent communication skills in English
- Able to work under pressure
- High level of service and customer orientation
- Professional working attitude
Internship Reference: CDHT07
Company Introduction:
This international luxury hotel is located in Chengdu’s booming High Tech Zone, with offices, shops, and entertainment in the surrounding area. Near a subway stop and just a short taxi ride from the airport, this hotel provides guests with a convenient location. The hotel offers rooms, services, and facilities of the highest standards, all at a market-leading price, and is even equipped with a restaurant, grill, and rooftop bar. Originally started in New York City, this brand now has 26 hotels worldwide, including multiple hotels around China. The Chengdu location is the newest, just opening in 2017.
Number of Staff: 331
Internship Position:
Hotel Management Intern
Internship Description:
- Cost finding, sales planning, and price calculation (training provided)
- Assist with guest check-in and check-out
- Learn the diverse working procedures of specific areas, including the Front Office and Food & Beverage Department
- Master hotel policies and procedures
- Complete various projects initiated by the Front Office and other departments in a way that meets the high standards of this luxury hotel brand
Requirements:
- Preferred major: Hotel Management, Hospitality, or English
- English ability is required
- Excellent intrapersonal skills to communicate effectively with guests and team members
- Good organisational skills and strong work ethic
Internship Reference: DLHT08
Company Introduction:
This company is the leading provider of European fine pastry and bakery products in North-East China. Founded in 2004 and headquartered in Dalian, this company has shops in 9 cities altogether and is still growing at a fast pace today. It is raising the bar of fine pastry products in China to a new level and has ambitious expansion plans.
The year 2016 is critical to the company’s further development, comprising of 3 important projects for this year:
- Being listed on the stock market
- Opening of a culinary school
- Being the best European bakery
Internship Position:
Culinary Arts Supervisor
Internship Description:
- Manage a small team
- Handle day to day operations (preparation, baking sessions, in-shop display …)
- Develope a portfolio for our new line of products
Requirements:
- Conversational level English
- Expertise in refined pastries and bakeries
- Preferably students / graduates from a culinary art school
Internship Reference: DLHT06
Company Introduction:
This international luxury hotel is located in the city center, within walking distance to the subway station, train station, Russian Street, Dalian local restaurants and Food Street. The subway station provides reliable transportation to the airport within 35 minutes. With spacious and well equipped guestrooms, the hotel offers “in the know” authentic experience to visit the scenic Dalian seaside and fishing village where you can enjoy fresh air and local seafood delicacies, making it a perfect place to stay for the families, business guests and meetings.
Internship Position:
Guest Relations Internship
Internship Description:
- Greet guests upon arrival
- Handle guest complaints
- Follow guests during their stay
- Work in team and transmit information to the supervisor
Requirements:
Bachelor’s Degree in Hotel Management, Tourism Management or a related field is required.
This job requires the ability to perform the following:
- Excellent interpersonal and intrapersonal communication skills
- Excellent command of English is a must
- Japanese or Korean is a plus
- Be willing to provide good service to the guests
- Problem solving, reading, motivation, organisational and training abilities
- Food & beverage service experience is preferred
- For face to face guest service experience, Opera system ability  is preferred
- At times required to work nights, weekends and/or holidays