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English Resource & Program Development Intern

Position Code: SGNGO18

Company Introduction:

This NGO’s mission is to support the sustainable development of Vietnamese communities and the enrichment of their cultural heritage.

This NGO has 20+ years of experience in empowering women and youth. They empower women and youth through improving life skills, raising self-awareness, bringing new knowledge and opening opportunities and support networks. Their Education portfolio empowers disadvantaged youth to access education and increase economic opportunities. TheirModern Slavery Prevention portfolio invests comprehensively in at-risk youths to prevent trafficking and in survivors to help them build new lives.

Role: English Resource & Program Development Intern

Internship Description:

The English Resource & Program Development Intern will work closely with staff to strengthen the capacity of the organization through:

1. Developing the team’s and program recipient’s English language ability
2. Supporting Vietnam’s team research and database infrastructure
3. Providing administrative and editorial support for outreach/PR communications, donor relations and social media

  1. Program and English resources for the organization
    a. Contribute to the team’s program activities in the field
    b. Teach practical English to staff that will be helpful in report writing and basic computer skills
    c. Assist with training and implementing organisational processes (such as review implementation of confidentiality/privacy issues). d. Write and edit reports
    e. Depending on program expertise and interest, the position also engages in providing structure for program operations
  2. Donor Relations & Fund Development
    a. Provide editorial and writing support for reports to funders
    b. Participate in grant and proposal writing
    c. Attend meetings with anti-trafficking networks as needed
  3. Advocacy & Outreach a. Edit and write reports/articles to document achievements. Assist in the publication of online and print versions of annual reports and other documents c. Update websites d. Social media

Requirements:

  • Experience in video production is desirable
  • Technology-oriented: excellent computer skills including MS Office; proficiency in video-editing
    software and video production
  • Strong coordination and organizational skills
  • Excellent oral and written communication skills
  • Flexible, goal-oriented, demonstrated aptitude for change and learning
  • Fluency in Vietnamese desired
  • Ability to multi-task, stay focused, take initiative and handle pressure
  • Ability to prosper in a team environment
  • Ability to work during weekends and evenings
  • Commitment to the empowerment of women and girls
  • Commitment to developing expertise with regard to the issue of human trafficking and forced labour
  • Ethical and accountable; the ability to maintain confidentiality is a MUST
  • Bachelor’s degree preferred or currently enrolled in a university
  • Women are encouraged to apply

This is a full-time position. Minimum commitment of 3 months.

Customer Success Manager

Position Code: BERBS38

Organisation Description:

This Internship Host Company is a rental home marketplace that provides flexible housing in vibrant coliving communities for the new generation of young professionals. Bridging the gap between offering affordable housing while also increasing homeowners’ occupancy rates.

Every house is managed by an in-house host, vetted through the Host Company, ensuring a hassle-free experience for both tenants and landlords.

Role:

Customer Success Manager

Internship Description:

Possible tasks and projects include:

  • Market analysis and research on the latest trends in Coliving, Social Networks, Proptech, Traveltech, Co-working.
  • Assist with responses to customer queries, and incoming messages in a timely and accurate way.
  • Collect real-time feedback from guests on their experience in Cambra Homes and use this data to help conclude how to improve the guest experience with the management team.
  • Develop empathy for the users, identify their needs, and analyze their pain points to shape the product roadmap accordingly.
  • Be in contact with house managers, answer questions and make sure that they follow the action plan (take pictures, post on Instagram, etc.).
  • Collaborate closely with the product team to ensure a great user experience.
  • Assist with the production of reports, and gather data to have a better understanding of our performance.

N.B. tasks and projects may vary depending on current priorities. Specific projects and responsibilities will be discussed during an interview.

Internship Requirements:

  • Educational background in a business discipline, ideally with a focus on sales, communications, marketing or similar field.
  • Proficient with common office programs (MS Word, Excel).
  • Strong spoken and written English language skills.
  • Excellent negotiation, interpersonal and communication skills.
  • Ambitious, forward-thinking, tech-savvy and high-spirited intern.
  • Problem-solving skills and strong attention to detail.
  • Ability to go beyond clients’ initial requests/issues to understand their underlying needs.
  • Experience in customer service is a plus as well as experience with CRM systems and customer service tools.
  • Ability to work in a fast-paced team environment.

Don’t exactly match these requirements? If you have the enthusiasm and want to learn – then speak to Pagoda about this position and we’ll see what is possible!

Community Management Internship

Position Code: MANMA42

Organisation Description:

The company is an operation consultancy firm, working with clients worldwide to develop process-driven strategies. They help businesses systemise their processes to get consistent reliable and repeatable results. They eliminate system inefficiencies​ so their customers can scale quickly and effectively

Put simply, the business supports coaches, consultants, and course creators to launch their businesses and raise funding/investment. They have worked with some of the biggest names in the business to launch accelerator programs to help their idea-stage founders hit the 6-figure mark. Working with Manchester University, Barclays, Cornerstone, Capital Enterprise, Manchester City Council, British Business Bank, and JP Morgan to name just a few.

Their mission: Create a knowledge hub where businesses can learn, develop, and create success.

Role: Community Management Internship

Internship Description:

By joining them, you will be helping them on our journey as we expand the business into bigger and brighter futures. They are now looking for an ambitious Community Management Intern to join their team. Tasks include but are not limited to:

  • Design and implement social media strategy to align with business goals.
  • Engaging with current clients to ensure business sustainability via online community spaces.
  • Communicate with clients via our interactive social media groups and respond to queries and communications in a timely manner.
  • Generate, edit, publish, and share engaging content to increase programme engagement (e.g., original text, photos, videos, and news).
  • Oversee social media accounts’ design (e.g., Facebook timeline cover, profile pictures and blog layout).
  • Suggest and implement new features to develop brand awareness, like promotions and competitions.

N.B. tasks and projects may vary depending on current priorities. Specific projects and responsibilities will be discussed during an interview.

Requirements:

  • Excellent communication skills.
  • The ability and the zeal to learn as a social community manager.
  • Experience in online community content management.
  • Ability to deliver creative content (text, image and video).
  • Knowledge of online marketing channels.

Desirable:

  • Have a high interest in business development.

Event Planning Internship

Position Code: MANMA41

Organisation Description:

The company is a social enterprise dedicated to assisting the wide range of organisations in the UK & EU challenged with delivering health and social care policy.

Role:

Event Planning Internship

Internship Description:

Possible tasks and projects include:

  • Assisting with promoting webinars – personal email invites to past viewers.
  • Assisting with promoting conferences – contacting past attendees (phone/email) inviting them to attend on a funded place via a discount code.
  • Helping with social media posts, posting past webinars, past conference presentations/interviews, and future webinars.
  • Assisting with post-webinar package, sending viewers list with job titles and organisations if a sponsor has requested.
  • Sending checklists to sponsors and following up, requesting presentation details and requesting social media accounts.
  • Post webinars/conferences on social media accounts.
  • Post webinars/conferences on NHS workspaces.
  • Post webinars/conferences on events promotion sites (Eventbrite, 10times etc).
  • Uploading newly collected emails to email marketing platform.

N.B. tasks and projects may vary depending on current priorities. Specific projects and responsibilities will be discussed during an interview.

Internship Requirements:

  • Good communication skills, and literacy skills for email communications.
  • Basic/advanced understanding of social media (LinkedIn/Twitter).
  • Ability to use MS suites (Excel/Word).
  • An interest in Healthcare/Government Policy (Not a requirement but advantageous).
  • An interest in marketing broadly and willingness to learn business marketing techniques/strategies with a particular focus on digital and physical conferences and events.

Don’t exactly match these requirements? If you have the enthusiasm and want to learn – then speak to Pagoda about this position and we’ll see what is possible!

Marketing Impact Manager

Position Code: MXBS59

Organisation Description:

We are the collaborative community of experts aged 50 and over, who, thanks to extensive experience over our entire career, help to solve organizational challenges hand in hand with the younger generations.

How do we do it?
Through personalized consultation, specialized workshops, focused workgroups and collaborative projects.

Role:

Marketing Impact Manager

Internship Description:

Possible tasks and projects include:

  • Create original content for the company’s social media (website, LinkedIn, Instagram, Youtube, Twitter).
  • Create the company Podcast.
  • Assist in the formulation of strategies to build a lasting digital connection with consumers (Community).
  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness.
  • Measure performance of digital marketing efforts using a variety of Web analytics tools.

N.B. tasks and projects may vary depending on current priorities. Specific projects and responsibilities will be discussed during an interview.

Internship Requirements:

  • Proactive.
  • Customer-focused.
  • Knowledge of digital marketing and social media: develop strategic plans to position the company’s website and social networks.
  • Start-up mindset.

Don’t exactly match these requirements? If you have the enthusiasm and want to learn – then speak to Pagoda about this position and we’ll see what is possible!

Junior Developer

Position Code: MADIT10

Company Introduction:

Training, gamified and personalized learning with private ranking, through challenges, missions, rewards…

This company is an online cybersecurity training platform. They create a unique cybersecurity training experience to boost protection in your company or institution with your own content or with your content that they adapt to their platform.

Computer threats are increasing, and devices, servers, electronic systems, nets, and data protection are consolidating as the biggest challenges for companies and professionals.

This company sets you up with real training scenarios in cyber security.

Role: Junior Developer

Internship Description:

The ideal candidate will be responsible for developing, testing, debugging and managing server-side platform applications, APIs, containers and more back-end topics for the company.

Responsibilities:

  •  Developing, testing, debugging and managing website back-ends.
  •  Infrastructure and content management
  • Preparing APIs to connect with front-ends platforms.
  •  Build reusable code and libraries for future use.
  •  Accurately translate user and business needs into functional back-end code.

Requirements:

  • Experience building PYTHON back-ends environments.
  • Experience in back-end development.
  • Familiarity using Scrum/Agile development methodologies.
  • Experience using Cloud virtual machines and containers.
  • Cyber Security/Pentesting knowledge is a plus.

Customer Success Manager

Position Code: MADBS15

Company Introduction:

Training, gamified and personalized learning with private ranking, through challenges, missions, rewards…

This company is an online cybersecurity training platform. They create a unique cybersecurity training experience to boost protection in your company or institution with your own content or with your content that they adapt to their platform.

Computer threats are increasing, and devices, servers, electronic systems, nets, and data protection are consolidating as the biggest challenges for companies and professionals.

This company sets you up with real training scenarios in cyber security.

Role: Customer Success Manager

Internship Description:

Onboarding new clients
â—Ź Acting as a point of contact for our global customers.
â—Ź Helping customers understand how the company works, resolving any issues they encounter
â—Ź Organising and prioritising customer feedback
â—Ź Managing customer relationships
â—Ź Researching new markets and attracting potential customers
â—Ź Creating personalised offers for customers

Requirements:

  • The ideal person for this position would have a technical profile and good communication skills.
  •  Knowledge of Spanish and English
  • Interest in cyber security and e-learning
  • Experience in the use of CRM software (desired)