Position Code: SHBS16
Company Introduction
This is a gamified SaaS platform that empowers all people in an organization to learn, grow, and build a habit to stay informed. Their team is from all over the world and we work with companies throughout the Asia Pacific, as far-reaching as Kazakhstan and Dubai.
They are on a mission to connect the world through learning. They believe it is their responsibility to support nonprofit and volunteer-driven organizations. They help the following organizations by donating their technology and other resources.
Role: Account Manager
Internship Description
This company is seeking an Account Management Intern to help them with the day-to-day client communications and client content management. This is a remote part-time or full-time role with the option to work in person with their team in Shanghai, Shenzhen, Chengdu, or Singapore.
In this role, candidates should expect to make a large impact on the company. Being organized and being able to work independently is a requirement. An entrepreneurial spirit and bi-lingual capability are a plus!
This role reports directly to the Chief Client Officer.
Responsibilities
- Day-to-day client communications
- Creating client training materials on admin portal
- Resolving problems and managing client expectations
- Identifying opportunities and increasing customer engagement on the app
- Conducting competitor research with SWOT analysis
- From time to time, you may be asked to help with sales initiatives
Requirements - Native English or Chinese speaker (bi-lingual is a plus)
- Solid knowledge of MS Office, EXCEL, CRM software, and other tools
- Self-motivated with a strong desire to learn and grow
Don’t exactly match these requirements? If you have the enthusiasm and want to learn – then speak to Pagoda about this position and we’ll see what is possible!
