Position Code: 86BYA4P3A
Organisation Description:
We are innovators in the ‘well-tech’ industry. Now more than ever, organisations are faced with a profound choice – invest in enabling wellbeing directly into work or lose competitiveness. We base our services on our research that a resilient organisation successfully absorbs change whilst maintaining its’ core values and integrity. We help clients build their own internal resilience capability to enhance the organisation’s capacity for change, ensuring their people operate in an optimum way, driving both performance and well-being together.
Our leading technology platform is the window into organisational resilience data. It equips leaders with the know-how to proactively manage their teams, reduce hot spots and optimally balance workload. Clients such as Google, HSBC, Suzano, NHS, and Central and Local Government experienced transformation. We take a pragmatic approach whilst maintaining rigour in our methodology. Of crucial importance is the understanding that different employee populations have different resilience needs. Understanding and acting on these differences in real-time is a game changer.
- Enhance and Spread Resilience and Wellbeing in Every Interaction: Our core philosophy is to enhance resilience in all interactions, whether our website, our materials, our client work or our internal team discussions.
- Be Human: Be compassionate. Be kind. Be real.
- Reveal the Truth: Call it as it is, in a straightforward and compassionate way. Do not rescue, instead, build agency and insight. Our data capability is key to bringing this value alive.
- Be Bold: Aim high. Unlock your own and others’ ambitions on behalf of the resilience of our clients, our client organisations and our network of practitioners and collaborators.
- Be Curious and Impactful: Innovate and learn. Don’t expect to be ‘right’, but continue to imagine and discover what better looks like.
Our experience with Internships:
We take pride in our commitment to nurturing emerging talent through internship programs. Over the years, our internship initiatives have proven to be exceptionally successful in providing valuable learning experiences for students and recent graduates alike. We have successfully run over 10 internships, with many moving into full-time employment with us. We firmly believe in the importance of investing in the next generation of professionals and have seen remarkable outcomes from our internship programs.
- “We are highly customer-focused at Resilience Dynamic. Since I joined the business, I’ve revamped client service to make it more impactful and rewarding for both our clients and the company. This is a good place to work, with a great team.” Jess Taylor, Client Services Coordinator
- “We are a small but mighty team, focused on our common goal of enabling resilience in others. While the work is fast-paced, there are plenty of opportunities for personal development and learning.” Calum Murray, Content Manager
- “It’s exciting to be a part of a growing company, there are always opportunities to take ownership of your work and see its impact. We have a fantastic team and a culture that allows you to really bring yourself to work.” Katie Smith, Client Services Assistant
Role:
Content Design & Development Intern
Internship Description:
This job role is for a creative, talented, and business-savvy Digital Marketing, Product Management or Design & Technology student.
This is an exceptional opportunity to continue the design and development of a new mobile application. The mobile app supports users to see, understand and optimise their resilience, through features such as: tracking self-assessing journaling reviewing/analysing data and red flags and creating habits and goals for optimisation. The app is aimed at both individuals for personal resilience, as well as teams for organisational resilience. The primary outcome of the project is to plan and develop the next stages of design, centred around the team aspects of the mobile app.
This role will focus on conducting user research, and then working with designers to ensure that the app meets the needs of our target users and delivers an intuitive and engaging user experience.
- Review Current Development: See and understand the work that has already been carried out on developing the mobile app.
- Understand Users: Working with the product manager to identify the needs of a team leader when managing their team for resilience.
- Recruit Users: Using digital and traditional methods, recruit users to conduct the user feedback sessions with.
- User Research: Conduct user feedback sessions, surveys, and usability studies to gather insights into user needs, preferences, and pain points related to team resilience tracking.
- Documentation: Document design decisions, user research findings, and testing results to inform future iterations of the app and ensure knowledge transfer within the team.
- Plan Next Stage of Design: Working with the product manager to design the journey including UX, and features within the mobile app to service the team leader’s needs.
- Opportunity to work on a cutting-edge mobile app project aimed at enhancing personal and organisational resilience.
- Exposure to innovative technologies and methodologies for mobile app design and development.
- Work closely with experienced professionals in the industry.
- Networking opportunities within the company and industry.
Internship Requirements:
- Experience with user-centric design principles and a passion for creating intuitive and engaging user experiences.
- Creative mindset with a keen eye for design and storytelling.
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Fast learner, with confidence in decision-making.
- Ability to take initiative, adapt to changing priorities, and thrive in a dynamic, fast-paced environment.
- A thorough and meticulous work ethic is essential.
- Excellent organisational skills, with the ability to work independently and collaboratively in a fast-paced environment.
- Excellent written and verbal communication skills.
- Experience in prototyping software, such as Figma or Maze.
- Experience in understanding and mapping B2B customers and their requirements.
Don’t exactly match these requirements? If you have the enthusiasm and want to learn – then speak to Pagoda about this position and we’ll see what is possible!
