IT Helpdesk Engineering Internship

Internship Reference: DLIT05

Company Description:

The company is a professional digital information and consulting service company. Since its inception in 2014, It has established long-term relationships with a number of Fortune 500 companies based on its experience in the high-tech, financial, manufacturing, telecommunications, Internet, and automotive industries. At present, there are projects both at home and abroad. In China, mainly in Beijing, Guangzhou, Shenzhen, Tianjin and Dalian . Our goal is to set up a world-class digital information company. The strategic headquarters is located in Dalian. We function from our base at Shanghai and are into software development and consulting solutions, involving the best names in the IT Enterprise applications arena like Oracle and SAP and related Business Intelligence tools.

We are a team of professionals from the industry with diverse knowledge in technology as well as domain. Our team of professionals are versatile and can work on many areas including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), network engineering, database management and administration, systems engineering, maintenance, and administration, data warehousing and web technologies.

Internship Position:

IT Helpdesk Engineering

Internship Description:

  • Management according to group IT standards
  • Daily hardware and software installation
  • Guide users to solve all PC-side application problems of the company
  • Diagnose and troubleshoot PC hardware and software issues
  • Coordinate all IT resources to solve problems encountered by users
  • Solve problems encountered in the application of users
  • Operation and management of various IT systems
  • Manage IT assets

Internship Requirements:

  • ┬áBasic desktop/laptop/printer knowledge, Outlook/Mail, operating system┬áknowledge, MS Office skills, etc.
  • ┬áProficient in the installation, configuration and maintenance of common software for windows domain and windows server
  • Understand system security and network security
  • 4. Have strong learning ability, collaboration ability, execution ability and communication ability
  • Language: English