Customer Service Intern

Position Code: LISBS47

Organisation Description:

This is a leading e-commerce and supplement brand in Portugal and conquering Europe.

They have a powerful team, always innovating and delivering the best to positively impact their customers’ lives, providing fitness, energy, health and well-being. And that’s why they have been growing above 50%/year in recent years!

Their team doesn’t stop growing either: they’re always looking for talent who make things happen and want to contribute to their mission. They value leadership, initiative, ownership, a growth mindset and a sense of purpose and urgency. Is it you? Then come join their team!

Role:

Customer Service Intern

Internship Description:

Possible tasks and projects include:

  • Support, advice and presentation of solutions to customers, by email, telephone and face-to-face
  • Management of complaints and incidents with orders
  • Possibility of involvement in other projects according to the company’s needs and candidate’s knowledge

N.B. tasks and projects may vary depending on current priorities. Specific projects and responsibilities will be discussed during an interview.

Internship Requirements:

  • Fluency in 2 languages ​​(English – fluent; additional language: Portuguese, Spanish, French, Italian, German – fluent) (elimination factor)
  • Good communication and learning skills
  • Experience in customer service and support area(preferred)
  • Good computer skills Initiative and leadership spirit

Don’t exactly match these requirements? If you have the enthusiasm and want to learn – then speak to Pagoda about this position and we’ll see what is possible!