Customer Service Assistant

Internship Reference: DLBS33

Company Introduction:
The company, founded in China 2005, is focused on building residential and commercial real- estate property in Beijing, Dalian, Xi’an, Shenyang, Chengdu and Changzhou. However, the company is operating since 1994 through a subsidiary in Central and South Eastern Europe countries and it still invests in emerging markets. On the one hand, one of its subsidiaries is a leading global provider of sustainable infrastructure development projects. On the other hand, the company has retail and banking operations in Bulgaria and Romania.

In Dalian, it has a property development project located in Donggang District, which is a mixed-use residential and commercial center that includes office towers, a shopping mall, a serviced apartment tower and a luxury apartment towers. For their Dalian project, the company has won 13 different awards.

Internship Position:

Customer Service Assistant (Customer Service Department)

Internship Description:

  • Responsible for giving the gifts during activities
  • Customer- relations management
  • Familiar with the schedule of activities at the square and the promotion to customers
  • Responsible for complaints management and other reception work concerning the shops on the square

Requirements:

  • Open to all degrees
  • Educated to a college degree
  • Advanced proficiency in Mandarin and English
  • Good customer service
  • Be friendly and approachable
  • Help customers with queries
  • Have a positive working attitude
  • Professional working ethics