Intercultural Fluency Course - York St John University

YSJ students, welcome to the digital world of Pagoda!

Before you set off on your study abroad adventure in the new academic year, York St John have covered the cost in full for Pagoda’s Intercultural Fluency Course! By completing the short online course, hopefully this adds to your preparation for heading overseas and ensures you can maximise the time you spend outside of the UK.

Simply complete the below registration form and check your emails (and junk box) for an email from, where you will be provided a link to access the course via the Pagoda website. The course will take around 8-10 hours to complete, but you can save and pause your progress throughout if you want to break up the different lessons you complete over different days.

You must complete the course prior to your departure and you can get in touch with any of the team from Pagoda should you have any issues accessing the content. Once you’ve completed the course, you will automatically issued with digital certificate to your email and we encourage to create a post on LinkedIn to include the image on and showcase your new skills!



Pagoda Projects have developed a series of skills courses set to encourage the development of your skillsets with a focus on ‘work readiness’ in a post-pandemic business world.

The Skills series includes courses focusing on Intercultural Fluency, Employability, Digital Competency and Workplace Basics. This framework provides the learner with the agility needed for a globalised and ever-changing workplace, preparing you with the knowledge to communicate effectively within an international team, approach the job-market with confidence and have a strong understanding of the importance of ‘digital’ technologies.

As qualifications remain a vital measure of achievement, a certificate is awarded to you following the completed course.


Based on the Universities UK – Higher Education in England: Provision, Skills and Graduates Survey, ‘for both graduates of all levels and subject areas, skills and competencies came first (82.4% reported this to be a formal or important requirement), followed by relevant work experience (66.7%)’ when asked what mattered most when entering the labour market and attaining a job. Similarly, 87% of employers listed attitudes and aptitudes for work more important than relevant work experience, degree result and degree subject when hiring a graduate.

This coherence between student and employer views supports our framework in being able to provide learners with accessible skills courses that can be integrated into professional internships; this will allow you to achieve the most important attributes considered by employers.


This course is designed to provide an understanding of the importance of adaptability when dealing with intercultural communication in both the workplace and wider society. There is a focus on the foundations of intercultural understanding and developing cultural fluency, as well as various case studies focusing on Greater China, Mexico and Vietnam.


By the end of this course, you will have achieved the following:

  • Have created a written article examining the culture of a specific country
  • Have self-assessed your abilities of intercultural communication and identified areas of improvement
  • Understood how to adapt this knowledge into the working world through business-scenario case studies


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